Terms and Conditions and Privacy Policy


Terms and Conditions:

Sydney Bamboo ABN 92 087 104 797

By purchasing our plants you accept all liability for any damages, injury or otherwise caused from the the delivery, unpacking, planting and growing of the plants.

Sydney Bamboo will comply with Australian Consumer Law

Refunds and replacements will be offered to the extent of Australian Consumer Law in instances where
i) delivery has been shown to have not taken place and has been verified through tracking details
ii) plants have been damaged to the extent that they will not grow as expected in transit and the customer immediately contacts Sydney Bamboo on arrival and unpacking of plants with photographic evidence and the plants are returned in the same condition and the plants are returned in the same condition as indicated in the photographic evidence.

Shipping and Delivery Times. Usually plants are dispatched on Monday or Tuesday via overnight courier services. If you would like plants to be sent on another day then please contact Sydney Bamboo. However Sydney Bamboo cannot accept responsibility for the consequences of delays and plants being stored over the weekend before deli.very

By using this website you agree to not stealing the website content or copying your ideas

The order processing through this website is conducted through WordPress.

Their privacy policy and cookies policy can be found here https://en-au.wordpress.org/about/privacy/
https://wordpress.org/about/privacy/cookies/

This following document sets forth the Privacy Policy for the Sydney Bamboo website, https://www.sydneybamboo.com.au.

Sydney Bamboo ABN 92 087 104 797

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Sydney Bamboo customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Sydney Bamboo takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Sydney Bamboo reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Sydney Bamboo reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Sydney Bamboo welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us through the contact page.